03/26/2020 0 People found this article helpful 450,244 Views
To learn how to exclude files and folders please see Capture Client Interoperability Issues with Third Party Applications.
Items to exclude:
See https://community.ivanti.com/docs/DOC-32649.
A summary of the recommendations below is to exclude: C:\Program File*\LANDesk\
More specific recommendations are to exclude these files:
32 bit:
C:\Program Files\LANDesk\LDClient\FindMBDevice.exe
C:\Program Files\LANDesk\LDClient\GatherProducts.exe
C:\Program Files\LANDesk\LDClient\HPScanner.exe
C:\Program Files\LANDesk\LDClient\issclipexec.exe
C:\Program Files\LANDesk\LDClient\issuser.exe
C:\Program Files\LANDesk\LDClient\LDcpu.exe
C:\Program Files\LANDesk\LDClient\LDCSTM32.exe
C:\Program Files\LANDesk\LDClient\lddetectsystem.exe
C:\Program Files\LANDesk\LDClient\LDISCN32.exe
C:\Program Files\LANDesk\LDClient\LDProvisionSecureErase.exe
C:\Program Files\LANDesk\LDClient\LDsensors.exe
C:\Program Files\LANDesk\LDClient\LDUrlMonInject64.exe
C:\Program Files\LANDesk\LDClient\LocalSch.exe
C:\Program Files\LANDesk\LDClient\policysync.exe
C:\Program Files\LANDesk\LDClient\rcgui.exe
C:\Program Files\LANDesk\LDClient\restartmon.exe
C:\Program Files\LANDesk\LDClient\SDCLIENT.exe
C:\Program Files\LANDesk\LDClient\SDISTPS1.exe
C:\Program Files\LANDesk\LDClient\softmon.exe
C:\Program Files\LANDesk\LDClient\startasuser.exe
C:\Program Files\LANDesk\LDClient\vulscan.exe
C:\Program Files\LANDesk\LDClient\HIPS\EncArchive.exe
C:\Program Files\LANDesk\LDClient\ HIPS\HipsClientConfig.exe
C:\Program Files\LANDesk\LDClient\ HIPS\LDEncrypt.exe
C:\Program Files\LANDesk\LDClient\ HIPS\LDSecSetup32.exe
C:\Program Files\LANDesk\LDClient\ HIPS\LDSecSetup64.exe
C:\Program Files\LANDesk\LDClient\ HIPS\VigAlert.exe
C:\Program Files\LANDesk\LDClient\ HIPS\VIGUARD.exe
C:\Program Files\LANDesk\Shared Files\residentAgent.exe
C:\Program Files\LANDesk\Shared Files\serviceHost.exe
C:\Program Files\LANDesk\Shared Files\Proxyhost.exe
C:\ProgramData\LdSec\C:\ProgramData\LANDesk\
64 bit
C:\Program Files (x86)\LANDesk\LDClient\FindMBDevice.exe
C:\Program Files (x86)\LANDesk\LDClient\GatherProducts.exe
C:\Program Files (x86)\LANDesk\LDClient\HPScanner.exe
C:\Program Files (x86)\LANDesk\LDClient\issclipexec.exe
C:\Program Files (x86)\LANDesk\LDClient\issuser.exe
C:\Program Files (x86)\LANDesk\LDClient\LDcpu.exe
C:\Program Files (x86)\LANDesk\LDClient\LDCSTM32.exe
C:\Program Files (x86)\LANDesk\LDClient\lddetectsystem.exe
C:\Program Files (x86)\LANDesk\LDClient\LDISCN32.exe
C:\Program Files (x86)\LANDesk\LDClient\LDProvisionSecureErase.exe
C:\Program Files (x86)\LANDesk\LDClient\LDsensors.exe
C:\Program Files (x86)\LANDesk\LDClient\LDUrlMonInject64.exe
C:\Program Files (x86)\LANDesk\LDClient\LocalSch.exe
C:\Program Files (x86)\LANDesk\LDClient\policysync.exe
C:\Program Files (x86)\LANDesk\LDClient\rcgui.exe
C:\Program Files (x86)\LANDesk\LDClient\restartmon.exe
C:\Program Files (x86)\LANDesk\LDClient\SDCLIENT.exe
C:\Program Files (x86)\LANDesk\LDClient\SDISTPS1.exe
C:\Program Files (x86)\LANDesk\LDClient\softmon.exe
C:\Program Files (x86)\LANDesk\LDClient\startasuser.exe
C:\Program Files (x86)\LANDesk\LDClient\vulscan.exe
C:\Program Files (x86)\LANDesk\LDClient\HIPS\EncArchive.exe
C:\Program Files (x86)\LANDesk\LDClient\ HIPS\HipsClientConfig.exe
C:\Program Files (x86)\LANDesk\LDClient\ HIPS\LDEncrypt.exe
C:\Program Files (x86)\LANDesk\LDClient\ HIPS\LDSecSetup32.exe
C:\Program Files (x86)\LANDesk\LDClient\ HIPS\LDSecSetup64.exe
C:\Program Files (x86)\LANDesk\LDClient\ HIPS\VigAlert.exe
C:\Program Files (x86)\LANDesk\LDClient\ HIPS\VIGUARD.exe
C:\Program Files (x86)\LANDesk\Shared Files\residentAgent.exe
C:\Program Files (x86)\LANDesk\Shared Files\serviceHost.exe
C:\Program Files (x86)\LANDesk\Shared Files\ProxyHost.exe
C:\ProgramData\LdSec\C:\ProgramData\LANDesk\
For the Ivanti EPM Core Server:
\Program Files\LANDESK\Managementsuite\brokerreq\
\Program Files\LANDESK\Managementsuite\IncomingData\
\Program Files\LANDESK\Managementsuite\ldscan\
\Program Files\LANDESK\Managementsuite\log\
\Program Files\LANDESK\Managementsuite\sdstatus\
\Program Files\LANDESK\Managementsuite\xddfiles\
\Program Files\LANDESK\Managementsuite\vulscanresults\
\Program Files\LANDESK\Managementsuite\ldlogon\agentbehaviors\
\Program Files\LANDESK\Managementsuite\ldlogon\vulnerabilitydata\
\Program Files\LANDESK\ManagementSuite\LANDESK.ManagementSuite.Licensing.ActivateCore.exe
\Program Files\LANDESK\Managementsuite\ldlogon\ldiscn32.exe