03/26/2020 8 People found this article helpful 454,582 Views
EX SSL-VPN: FTP Connection Drops During Transfer Through Connect Tunnel and Blue Coat Client Proxy Accelerator
Problem Definition:
SonicWall support has found an issue where a backend FTP connection may break while downloading large files using Blue Coat Client Proxy Accelerator through Connect Tunnel. The file transfer proceeds normally until it is 40-50 percent complete, and then the FTP connection breaks. The tunnel connection still remains active and users can get to other resources normally.
This issue can be resolved at the Blue Coat Proxy device by following the steps below:
More information and history about this workaround can be found at this link: http://forums.bluecoat.com/viewtopic.php?f=1&t=7031&p=22933