• Secure Mobile Access 12.4
• Using Secure Mobile Access WorkPlace
  • WorkPlace Overview
  • WorkPlace Lite
  • Access Methods and Resources
    • Managing App based One-Time Password
  • Logging into WorkPlace
    • Changing Your Password
    • Entering Credentials Using the Virtual Keyboard
  • Logging out of WorkPlace
  • The Network Explorer Page
  • Accessing Network Resources
    • Using Shortcuts
      • To Access a Resource Using a Shortcut
      • To Configure Custom Links
    • Using the Intranet Address Box
      • Accessing Web Resources Using the Intranet Address Box
      • Accessing Network Resources Using the Intranet Address Box
      • Accessing Terminal Servers Using the Intranet Address Box
    • Using Bookmarks
      • Adding Bookmarks
      • Reordering Bookmarks
      • Editing Bookmarks
      • Deleting Bookmarks
  • Options Using HTML
    • Overview
    • RDP Using HTML
      • Keyboard Support for RDP
      • Copy and Paste in HTML RDP
  • Working with Folders and Files
    • Using the Network Explorer
      • Displaying the Network Explorer Page
      • Working with Folders
        • Viewing the Contents of a Folder
        • Creating Folders
        • Renaming Folders
        • Downloading a folder
        • Copying Folders
        • Cut and Paste a Folder
        • Deleting Folders
      • Working with Files
        • Opening Files
        • Downloading Files
        • Uploading Files
        • Renaming Files
        • Copying Files
        • Cut and Paste Files
        • Deleting Files
  • Secure Endpoint Manager (SEM)
    • Supported Operating Systems and Browsers
    • Installing Secure Endpoint Manager
    • Setting up the Secure Mobile Access Connect Agent
      • Proxy Configuration
      • Logs
      • Exporting logs in SEM
      • Browser Warning
      • End Point Control (EPC)
      • Personal Device Authorization(PDA)
  • Troubleshooting
    • Viewing Connection Status Information
    • Viewing Security Zone Information
    • Troubleshooting Tips
      • Troubleshooting Full Network Access Problems
      • Troubleshooting Agent Provisioning or Activation Problems
• SonicWall Support
  • About This Document

Secure Endpoint Manager (SEM)

SEM is the client application responsible for evaluating EPC, launching agents and bookmarks. SEM registers a custom URL sceheme that gets invoked from browser for the specific tasks. SEM has two modules namely, Web Agent and Connect Agent.

Unified Web Agent for Workplace or browser access

From 12.4.3 onwards, the unified client has two modules namely, Web Agent and Connect Agent.

• Web Agent : This unified client is responsible for handling the following:
  • End point control: Performing the end point control checks.
  • Agent installation: Installation and updating connect tunnel.
  • Agent activation: Auto activate OnDemand Proxy and OnDemand Tunnel.
• Connect Agent: This unified client is responsible for handling bookmarks from WorkPlace. This client also provides backward compatibility if someone accesses WorkPlace on prior 12.4 versions.

SEM is not displayed as tray icon in the system tool bar.

• Supported Operating Systems and Browsers
• Installing Secure Endpoint Manager
• Setting up the Secure Mobile Access Connect Agent