• Secure Mobile Access 12.4
• Introduction to Connect Tunnel
  • About Connect Tunnel
  • Guide Conventions
  • Resources Available from Connect Tunnel
  • Downloading and Installing Connect Tunnel
• Connect Tunnel Client for Windows
  • Launching VPN Connection
  • Launching VPN Connection using Network Logon
  • Launching VPN Connection using Always-ON VPN (AoV)
  • Launching VPN Connection using Device VPN
  • Using Connect Tunnel
    • Viewing Connect Tunnel Status
    • Logging into Connect Tunnel
    • Choosing a Login Group
    • Processing Server Certificates
    • Disconnecting from Connect Tunnel
  • Customizing Connect Tunnel
    • Viewing Current Settings
    • Connecting to a Different VPN
    • Configuring Split Tunnel Mode
    • Configuring a Device VPN connection
    • Updating the Connect Tunnel Application
  • Provisioning of Connect Tunnel using SCCM or Intune
    • Support for using default browser for SAML Authentication
  • Troubleshooting Connect Tunnel
    • Unable to Connect
    • Troubleshooting ESP
    • Unable to Access Resources or the Internet
    • Using Logs
    • Installation Fails
    • EPC Zone Classification doesn't work as intended
    • OpswatWrapper Init Error
• Connect Tunnel Client for macOS and Linux
  • System Requirements for MacOS
  • System Requirements for Linux
  • Starting Connect Tunnel
    • Connect Tunnel on macOS
    • Connect Tunnel on Linux
    • Specifying a Login Group
    • Connecting to a Different VPN
    • Quitting Connect Tunnel
  • Managing Configurations
    • Viewing Connect Tunnel Settings
    • Deleting a Configuration
      • Editing Connect Tunnel Settings
    • Creating a New Configuration
    • Selecting the Advanced Button
    • Advanced Options
    • Credential Caching/Secure Network Detection
  • Processing Server Certificates
  • Configuring Proxy Server Settings (Linux Only)
  • Troubleshooting
    • Unable to Connect VPN
    • Troubleshooting ESP
    • Unable to Access Resources or the Internet
    • Unable to Access Resources on Linux
• SonicWall Support
  • About This Document

Updating the Connect Tunnel Application

Connect Tunnel can be updated either automatically or manually. Your administrator controls the auto-update based on the policy settings. End-users can manually update the client anytime after receiving the new installer.

• Auto Update
• Manual Update

Auto Update

The network administrator may issue software updates when a new version of the Connect Tunnel software becomes available or when your network requirements change. Your administrator determines whether and when to make software updates available.

If your administrator has enabled the Connect Tunnel software update, an alert appears during the login process whenever an Connect Tunnel update is ready to download.

After updating the Connect Tunnel, do the following steps for the auto-update:

• During login, if the Connect Tunnel Software Update dialog box appears to indicate that a software update is available, the available options depend on how your administrator has configured software updating:

  • Click Yes or OK to download and install the software update immediately. If you select this option, the software updates and installs automatically, then the login process continues.
  • Click No to postpone the software update and continue logging in. If you select this option, Connect Tunnel prompts you again (once per day) until you download and install the update by clicking Yes or OK. Depending on how your administrator has configured Connect Tunnel, this option may be unavailable.
  • Click Cancel to cancel the software update and the login process.

Manual Update

To perform a manual update, Connect Tunnel installer can be downloaded from the workplace portal, the SonicWall.com portal or from the administrator.