Secure Mobile Access 12.4 Connect Tunnel User Guide

Downloading and Installing Connect Tunnel

Using Connect Tunnel starts with the administrator downloading and installing the Connect Tunnel program.

To download and install Connect Tunnel

  1. Log into the Appliance Management Console (AMC) on your SonicWall SMA 1000 Series appliance.
  2. In the left pane, select User Access > Agent Configuration > Access Agents > Client Installation Packages > Download.
  3. For Windows: In the Connect Tunnel Client group, click the drop-down next to Windows option and select the installation package based on your operating system. Connect Tunnel for Windows is supported on platforms such as x86, x64, and ARM processor.

    The available options are:

    • x64 (.exe)
    • x64 (.msi)
    • x86 (.exe)
    • x86 (.msi)
    • ARM (.exe)
    • ARM (.msi)

    Connect Tunnel and WorkPlace automatically detects and reports processor architecture (x84, x64, and arm64) to the server. The server then tracks the architecture type in the user session state and installs or updates the platforms automatically.

  4. Click Download.

    The install package is downloaded to your machine.

    OR

    For Mac: In the Connect Tunnel Client group, click Download next to Mac option.

    Connect Tunnel client is built as universal application which can be run on both Intel and Apple Silicon Mac computers.

    OR

    For Linux : In the Connect Tunnel Client group, click the drop-down next to Linux option and select the installation package based on your operating system.

    For configuration details of macOS and Linux, see Connect Tunnel Client for macOS and Linux

  5. Open the downloaded file and click Agree to agree to the terms, then click Install.

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