• Secure Mobile Access 10.2 for the SMA 100 Series
• About This Guide
  • Organization of This Guide
  • Guide Conventions
• Virtual Office Overview
  • About Virtual Office
    • Accessing Virtual Office Resources
  • Browser Requirements
  • About Certificates
  • About the Virtual Office Web Interface
  • Logging Out of the Virtual Office
• Using Secure Mobile Access Connect Agent
  • What is the Secure Mobile Access Connect Agent?
  • Supported Operating Systems
  • Downloading and Installation
  • Setting Up the SMA Connect Agent
    • Proxy Configuration
    • Logs
    • Browser Warning
  • End Point Control (EPC)
  • PDA (Personal Device Authorization)
    • SonicWall Application
• Using Virtual Office Authentication
  • Importing Certificates
  • Using Two-Factor Authentication
    • User Prerequisites
    • RSA Two-Factor User Authentication Process
      • Logging into Virtual Office Using RSA Two-Factor Authentication
      • Creating a New PIN
      • Waiting for the Next Token
    • VASCO Two-Factor User Authentication Process
      • Logging into Virtual Office Using VASCO Two-Factor Authentication
      • Other RADIUS Server Two-Factor User Authentication Process
    • DUO Security Authentication Support on NetExtender/Mobile Connect Clients
  • Using One-Time Passwords
    • User Prerequisites
    • Logging In with an Email One-Time Password
    • Logging In with a Mobile App Time-based One-Time Password
    • Logging In with an SMS One-Time Password
    • Generating Backup Codes
    • Configuring One-Time Password Settings for E-mail
    • Configuring One-Time Password Settings for Mobile App
    • Configuring One-Time Passwords for SMS-Capable Phones
    • Configuring One-Time Password Settings for SMS
    • Verifying User One-Time Password Configuration
  • Using NetExtender
    • User Prerequisites
    • User Configuration Tasks
      • Installing NetExtender on Windows
      • Launching NetExtender Directly from Your Computer
      • Pre-Filling the Key Fields While Installing with Microsoft Installer
      • Configuring NetExtender Properties
      • Configuring NetExtender Connection Scripts
      • Configuring Batch File Commands
      • Configuring Proxy Settings
      • Configuring NetExtender Log Properties
      • Configuring NetExtender Acceleration Properties
      • Configuring NetExtender Packet Capture Properties
      • Configuring Language Properties
      • Configuring Protocol
      • Viewing the NetExtender Log
      • Disconnecting NetExtender
      • Upgrading NetExtender
      • Changing Passwords
      • Authentication Methods
      • Uninstalling NetExtender
      • Verifying NetExtender Operation from the System Tray
        • Displaying Route Information
        • Displaying Connection Information
      • Using the NetExtender Command Line Interface
      • Installing NetExtender on Linux
      • Using NetExtender on Linux
  • Using Mobile Connect
    • Prerequisites for Apple iOS Clients
    • Prerequisites for Android Smartphone Clients
  • Using File Shares
    • Using HTML-based File Shares
    • Downloading Files and Folders using HTML5 File Share
  • Managing Bookmarks
    • Adding Bookmarks
      • RDP Bookmarks
        • Determining the Remote Computer’s Full Name or IP Address
        • Configuring Remote Desktop Access on the Remote Computer
      • VNC Bookmarks
      • Citrix Bookmarks
      • Web Bookmarks
      • Mobile Connect Bookmarks
      • FTP Bookmarks
      • SSHv2 Bookmarks
    • Editing Bookmarks
    • Removing Bookmarks
    • Using Bookmarks
      • Using Remote Desktop Bookmarks
      • Using VNC Bookmarks
      • Using Citrix Bookmarks
      • Using Web Bookmarks
      • Using Mobile Connect Bookmarks
      • Using File Share Bookmarks
      • Using FTP Bookmarks
      • Using Telnet Bookmarks
      • Using SSHv2 Bookmarks
      • Global Bookmark Single Sign-On Options
      • Per-Bookmark Single Sign-On Options
• Warranty and License Agreements
  • GNU General Public License (GPL) Source Code
  • Limited Hardware Warranty
  • End User License Agreement
• SonicWall Support
  • About This Document

Configuring One-Time Password Settings for Mobile App

You can configure one-time password settings for mobile app only when the administrator has selected Mobile App as the login OTP authentication method.

To configure One-Time Password settings for Mobile App

1. If you are not logged into the Secure Mobile Access Virtual Office user interface, open a web browser and type the Virtual Office interface URL in the Location or Address bar and press Enter.
2. Select the appropriate domain from the Domain drop-down menu.
3. Type in your user name in the User Name field and your password in the Password field, and then click Login.

4. Click the user icon in the upper-right corner of the page and then click Settings.

   

5. In the one time password settings section:

   

   1. Enable One-Time Password.
   2. Enable Use Mobile App.
   3. Click Bind Mobile APP.

6. In the MOBILE APP BINDING window, do the following to bind the mobile app to your user account:

   

   1. Install Google Authenticator, Duo, or Microsoft Authenticator on your phone.
   2. Scan the QR code with the app or enter the text code that is displayed when you click text code to your app to generate the OTP.
   3. Enter the 6-digit OTP from the app in the Code field.
   4. Click VERIFY. You receive a message indicating the bind is successful.
7. Click Accept.
8. Optionally, select GENERATE BACKUP CODE to download a generated list of backup codes to use backup code as an authentication mode to log in to Virtual Office.