• Secure Mobile Access 10.2 for the SMA 100 Series
• About This Guide
  • Organization of This Guide
  • Guide Conventions
• Virtual Office Overview
  • About Virtual Office
    • Accessing Virtual Office Resources
  • Browser Requirements
  • About Certificates
  • About the Virtual Office Web Interface
  • Logging Out of the Virtual Office
• Using Secure Mobile Access Connect Agent
  • What is the Secure Mobile Access Connect Agent?
  • Supported Operating Systems
  • Downloading and Installation
  • Setting Up the SMA Connect Agent
    • Proxy Configuration
    • Logs
    • Browser Warning
  • End Point Control (EPC)
  • PDA (Personal Device Authorization)
    • SonicWall Application
• Using Virtual Office Authentication
  • Importing Certificates
  • Using Two-Factor Authentication
    • User Prerequisites
    • RSA Two-Factor User Authentication Process
      • Logging into Virtual Office Using RSA Two-Factor Authentication
      • Creating a New PIN
      • Waiting for the Next Token
    • VASCO Two-Factor User Authentication Process
      • Logging into Virtual Office Using VASCO Two-Factor Authentication
      • Other RADIUS Server Two-Factor User Authentication Process
    • DUO Security Authentication Support on NetExtender/Mobile Connect Clients
  • Using One-Time Passwords
    • User Prerequisites
    • Logging In with an Email One-Time Password
    • Logging In with a Mobile App Time-based One-Time Password
    • Logging In with an SMS One-Time Password
    • Generating Backup Codes
    • Configuring One-Time Password Settings for E-mail
    • Configuring One-Time Password Settings for Mobile App
    • Configuring One-Time Passwords for SMS-Capable Phones
    • Configuring One-Time Password Settings for SMS
    • Verifying User One-Time Password Configuration
  • Using NetExtender
    • User Prerequisites
    • User Configuration Tasks
      • Installing NetExtender on Windows
      • Launching NetExtender Directly from Your Computer
      • Pre-Filling the Key Fields While Installing with Microsoft Installer
      • Configuring NetExtender Properties
      • Configuring NetExtender Connection Scripts
      • Configuring Batch File Commands
      • Configuring Proxy Settings
      • Configuring NetExtender Log Properties
      • Configuring NetExtender Acceleration Properties
      • Configuring NetExtender Packet Capture Properties
      • Configuring Language Properties
      • Configuring Protocol
      • Viewing the NetExtender Log
      • Disconnecting NetExtender
      • Upgrading NetExtender
      • Changing Passwords
      • Authentication Methods
      • Uninstalling NetExtender
      • Verifying NetExtender Operation from the System Tray
        • Displaying Route Information
        • Displaying Connection Information
      • Using the NetExtender Command Line Interface
      • Installing NetExtender on Linux
      • Using NetExtender on Linux
  • Using Mobile Connect
    • Prerequisites for Apple iOS Clients
    • Prerequisites for Android Smartphone Clients
  • Using File Shares
    • Using HTML-based File Shares
    • Downloading Files and Folders using HTML5 File Share
  • Managing Bookmarks
    • Adding Bookmarks
      • RDP Bookmarks
        • Determining the Remote Computer’s Full Name or IP Address
        • Configuring Remote Desktop Access on the Remote Computer
      • VNC Bookmarks
      • Citrix Bookmarks
      • Web Bookmarks
      • Mobile Connect Bookmarks
      • FTP Bookmarks
      • SSHv2 Bookmarks
    • Editing Bookmarks
    • Removing Bookmarks
    • Using Bookmarks
      • Using Remote Desktop Bookmarks
      • Using VNC Bookmarks
      • Using Citrix Bookmarks
      • Using Web Bookmarks
      • Using Mobile Connect Bookmarks
      • Using File Share Bookmarks
      • Using FTP Bookmarks
      • Using Telnet Bookmarks
      • Using SSHv2 Bookmarks
      • Global Bookmark Single Sign-On Options
      • Per-Bookmark Single Sign-On Options
• Warranty and License Agreements
  • GNU General Public License (GPL) Source Code
  • Limited Hardware Warranty
  • End User License Agreement
• SonicWall Support
  • About This Document

Changing Passwords

Before connecting to the new version of NetExtender, users might be required to reset their password by suppling their old password, along with providing and re-verifying a new one.