• Network Security Manager 2.4.0
• Network Security Manager Overview
  • About Network Security Manager
  • Related Documents
  • API Support
  • Legal Information
  • Conventions
    • Guide Conventions
    • UI Conventions
• Dashboard
  • Summary
  • Network
  • Threat
• Firewalls
  • Device Inventory
    • Device Status
      • Management Status
      • System Details
      • License Details
      • Zero Touch Status
      • Template and Firmware Versions
    • Managing Devices
      • Editing Device Settings
      • Multi-device Firmware Upgrade
      • Upgrading Firmware
      • Synchronizing Firewall Configuration with NSM
      • Creating Backup of Device Configuration
      • Manual Firewall Acquisition
    • Firewall View
  • Device Groups
    • Working with Device Groups
      • Creating Device Groups
      • Editing Device Groups
      • Creating Backup of Device-Group Configuration
      • Deleting Device Groups
  • Device Backups
    • Scheduling Backups
    • Archiving TSR
    • Archiving EXP
• Templates and Variables
  • Templates
    • Templates Inventory
    • Creating Templates
    • Editing Templates
    • Viewing Template Configuration
    • Creating Duplicate Template
    • Modifying Template Attributes
    • Applying Templates
    • View Template Status
    • Deleting Templates
  • Golden Template
  • Variable Data
    • Template Variables Overview
    • Add Variable
    • Edit Variable
    • Resolve Variable
    • Delete Variable
    • Using Template Variables
    • Creating Variables within Templates
• SonicWall Switch Configuration in Template
  • Add Switch
  • Edit Port
  • Switches
    • Network
    • Users
    • Static routes
    • 802.1x
    • Radius server
    • ARP
• Certificates
  • Navigating Certificates
  • New Signing Request
  • Commit and Deploy Certificate(s)
  • Configuring SCEP
  • Importing Certificates
  • Deleting Certificates
• Configuration Management
  • Approval Groups
    • Approval Workflow Settings
  • Approval Group Management
    • Searching the Approval Groups
    • Adding a New Approval Group
    • Editing an Approval Group
    • Deleting an Approval Group
    • Setting the Default Approval Group
  • Configuration Management Workflow
    • Committing and Deploying the Updates
      • Committing and Deploying Updates in the Firewall View
      • Committing and Deploying Updates to Device(s) in the Manager View
    • Viewing Pending Configuration Updates
    • Discarding Pending Configurations
    • Monitoring Commits
    • Managing Commits
      • Editing Commits
      • Redeploying Commits
      • Rescheduling Commits
      • Deleting Commits
    • Auditing Configuration Changes
• Tenants
• VPN Topology
  • IPsec VPN Topology
    • Topologies
      • Hub and Spoke Topology
      • Full Mesh Topology
      • Point to Point Topology
    • Security Associations
  • IPsec Monitor
  • Global Settings
• SD-WAN Topology
  • Configuring SD-WAN
  • Basic Information
  • Rules and Devices
    • Service Rule
    • Application Rule
    • Device Selection
• CSC Users
  • CSC User Status
  • Users
    • Sorting and Filtering
    • Editing CSC Users
  • Support Portal Users
  • Roles and Permissions
  • Authentication Servers
• Scheduled Reports
  • Managing the Schedules
    • Creating Scheduled Reports
    • Editing Schedule
    • Running Reports Manually
    • Setting the Report Date Range
  • Archived Reports
    • Downloading Archived Reports
• System Events
  • Configuring Log Settings
  • Alerts and Notifications
  • Configuring Twilio Setting for SMS
  • Viewing System Events
• SonicWall Support
  • About This Document

Alerts and Notifications

In the new settings screen, you can now view the CATEGORY / EVENTS and change the priority of the event based on their severity. The alerts and notifications can be customized and change the way they display in the Notification center or alert.

When enabled, a notification or alert is triggered in a event level.

It is recommended to upgrade to the latest firmware for the alerts to be triggered. Refer Upgrading Firmware

Category

• Device Management

  • Interfaces - Device Physical Interfaces status whether it is up or down.

  • License - Alerts the user when any of the previously activated firewall security services or NSM licenses are expiring.

  • Hardware operating conditions - Alerts when there is a hardware failure with Fan, power supply, network cards reset, and system disk status.

  • Health Status -Alerts when a device is disconnected with NSM or a local change is made to the firewall outside of NSM , and when device goes into unmanaged state.

  • HA Failover - Alerts if a primary or a secondary device fails or in the case of a failover.

  • Firmware - Alerts when there is a new firmware version available and if a firmware upgrade fails or applied successfully to the firewall.

• Configuration

  • Commit Status - Alerts when a new firewall configuration commit from NSM fails on the firewall or successfully applied.

• User

  • Authentication - Alerts when the user logs in and logs out .

Term	Definition
CATEGORY / EVENTS	The events are displayed in a category. Expand each category to view the associated events.
COLOR	This helps color code the events in the Events page.
ID	Unique ID of the event. You can use this ID to search for a particular event in the Filter.
PRIORITY	Priority of the event. Expand each event and choose an option from the drop down. The available priorities are Emergency, Alert, Critical, Error, Warning, Notice, Inform, Debug, Mixed.
GUI	Choose to enable or disable the event to be displayed in the graphical user interface (GUI) under Notification center. Toggle each event to enable or disable the notification. If you check the box at the category level, it gets disabled for all the events listed under the category.
ALERT	Choose to alert and send the notifications in the group.
SMS	When enabled, an SMS is sent to the registered phone number of the user in the tenant. To view the contact information, refer Users.
EMAIL	Choose this option to receive notifications through email.
SYSLOG	You can configure the syslog information by clicking the SYSLOG tab on the top. Enter the Syslog Server IP and Port and click Accept.

Expand All - Expands all the categories and displays the events.

Reset - Resets all the alerts and notifications to default settings.

Refresh - Refreshes the information.

Accept - After you make any changes to the notifications, click Accept to save them.

Filter - Lets you to filter the events by name, priority, ID.