Network Security Management Administration Guide

Support Portal Users

Navigate to Manager View | CSC Users > Support Portal Users set up user permissions for using the Support Portal. All current users are listed in a table and you can use the search field to filter the list by typing in a string of characters. The table identifies the support user type (Admin or User) and shows whether they are enabled to use the support portal or not.

To create a Support Portal user

  1. Navigate to Manager View | CSC Users > Support Portal Users.
  2. Click the +Add icon.

  3. Type the email of the user you are adding.
  4. Select the type of user from the drop-down list.
  5. Enable the user's access.
  6. Click Save.

Users can be deleted by selecting a user and clicking the Delete icon.

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