Product Lifecycle

The Product Lifecycle tab is available only for Gen 6 firewalls whose Support and End-of-Life is announced. For complete list of products, refer to Product Life Cycle Tables on the SonicWall website.

The Product Lifecycle section displays the following details of a Gen 6 firewall.

Term	Definition
Last Order Day	Last Order Day is the last day to order the product from SonicWall and signifies SonicWall's intent to start the end of life process. The duration of this phase is variable and depends on numerous factors including material availability, SonicWall and channel inventory and end-user demand. Last Day Order is informational only, products in this phase are active. SonicWall continues to sell support contracts.
ARM Begin	Active Retirement Mode (ARM) is an announcement by SonicWall to indicate that it is no longer actively manufacturing or selling the product. Products in ARM are removed from all price lists and marketing collateral at this time. Support contracts for products in this phase will remain on price lists and will continue to be available for purchase until the phase has ended. During this time SonicWall may release a limited number of new features and will issue bug fixes only to the latest version of firmware.
LRM Begin	Limited Retirement Mode (LRM) is an announcement by SonicWall to indicate that it will no longer develop or release firmware updates or new features for these products. Software and firmware support for products in LRM is limited to critical bugs and security vulnerabilities. Software/firmware support and hardware warranty are available throughout LRM for products with an active support contract.
1 Year LOD	1-Year Support Last Order Day represents the final day to purchase a 1-year support contract or subscription service that bundles support from SonicWall. Partners and customers may purchase and activate the 1-year support contract so that the product will be eligible to receive support until the product has reached End of Support.
End Of Support	End of Support (EOS) is an announcement by SonicWall to indicate that it will no longer provide technical support, firmware updates/upgrades or hardware replacement for the product, and that all remaining unique inventory or materials will become unavailable. SonicWall may continue to offer security service subscriptions such as Content Filtering and Intrusion Prevention during the End of Support phase, but it will no longer provide technical support for the product or any security service running on it. If a technical issue arises on one of the subscription services offered during the End of Support phase, customers may be required to transition to an upgraded product at their own cost. Certain remaining entitlements on the End of Support appliance may be transitioned to the upgrade appliance upon request.