Migrating Clients Across Regions

SonicWall partners using Capture Client, can seamlessly transfer or re-register the existing clients to a tenant in another data center (at different region) from the Management console, using the destination tenant token. This helps the existing clients to migrate across consoles (North America, Europe, MDR) without uninstalling and reinstalling Capture Client .

The migration feature works only on Capture Client 3.8.0 or the later versions. So, the Tenant Token option is not displayed for the older versions.

The migrate agent feature helps the existing customers who have tenants in one region to migrate their endpoints to another region.

To migrate agents for the existing clients

1. Log into the Sonicwall Unified Management.
2. Select the tenant account in the Scope Selector at the top of the page.
3. Navigate to Capture Client > Assets > Devices.

4. From the List View tab, hover over the device for which you want to migrate the agents and click on the gear icon on the extreme right of that row. The actions that you can take on that particular endpoint will be displayed.

   

5. Click on Migrate Agent.The Input Tenant Token Window is displayed.

   

6. Enter the Tenant Token. This is the target tenant token for the new tenant on the destination console.

   To get the tenant token, navigate to Management > Tenant Settings. For more information, refer to Tenant Token.

7. Click Confirm. The tenant is automatically migrated to the destination tenant on the destination console.