Cloud Secure Edge: Customer has 3 licenses, two users are logged in, but CSE shows all 3 licenses are consumed

Description

The customer has 3 licenses, but only two users were logged in; CSE shows all 3 licenses are consumed.

The customer has 3 licenses for Private access on CSE. They currently have only 2 users, but the system is showing that all 3 licenses were consumed.

 

Cause

CSE consumed all the 3 licenses though we have logged in only two users.

Resolution

This has been fixed officially in an upcoming patch version.

Related Articles

  • Authorization Error: Unregistered user device with email
    Read More
  • CSE provisioning never completes when MySonicWall Company name does not start with a letter
    Read More
  • Routing Cloud Secure Edge (CSE) Traffic to Remote Sites via Site-to-Site VPN
    Read More
not finding your answers?