How to contact SonicWall support?

Description

This article helps with steps to contact SonicWall support team.

Resolution

Web Cases:

NOTE: Web and email cases will be worked only via emails and case communication. You may be told that this is a case that is best worked via phone call/live troubleshooting. 


To call into support -

  • You can contact the SonicWall 24x7 Phone Support Team for more complicated cases
  • Customers can find the Support contact number according to the region/location from Contact Support - SonicWall
  • For Sales & renewals, when prompted to choose Option 1.
  • For existing cases, when prompted to choose Option 2.
  • For New Technical Support, when prompted choose Option 3.
  • For Licensing and Registration, when prompted choose Option 4.

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