Steps to Export Tech Support Report of a firewall from NSM are as follows:
1. Login to NSM and Go to [Manager View]->[Firewall]->[Inventory]->Click on any firewall from Inventory to switch to [Firewall View].
2. Go to [Device] tab under [Firewall View]->[Diagnostics]->[Download Tech Support Report] and click OK to save report under Backups.
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3. Now go back to [Manager View]->[Firewalls]-> [Backups]-> [Archived TSR]->Download TSR to save the file.
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