How to run Sentinelone Offline Log Collector to collect the Sentinelone Offline Logs in Windows

Open an Elevated CMD prompt

• Create a directory call templogs [mkdir C:\templogs]
• Goto [cd C:\Program Files\SentinelOne\<Sentinel Agent version>\Tools]
• Execute [LogCollector.exe WorkingDirectory=C:\templogs]

For Example:

Wait for the LogCollector.exe to finish. In the templog directory created above you would able to see the final output file: a GZ file.

File Name Format: mm_dd_yyyy_hh_mm{AM|PM}_Logs.gz [Example: 05_12_2020_09_57AM_Logs.gz]

Attach the .gz file to the Service Request No.