Error 2250 when trying to connect to SRA with Mobile Connect.
Description
Error 2250 when trying to connect to SRA with Mobile Connect.
Resolution
When attempting to connect to the VPN using the SonicWall Mobile Connect Client built-in to Windows 8.1 Pro, you are getting an error message "Error 2250: There was an unknown error"
Please check to see if there is 3rd party Software Firewall on the Client machine such as Kaspersky Endpoint Protection or Symantec Endpoint Protection.
Because the Mobile Connect has to make changes to the network settings on the local machine it may be being blocked from doing this by the software.
Test by turning these services off and then connecting Mobile Connect.
If it works then you can turn the service back on and look at the application itself to determine how to exclude the Mobile Connect connection from being blocked
Please check to see if there is 3rd party Software Firewall on the Client machine such as Kaspersky Endpoint Protection or Symantec Endpoint Protection.
Because the Mobile Connect has to make changes to the network settings on the local machine it may be being blocked from doing this by the software.
Test by turning these services off and then connecting Mobile Connect.
If it works then you can turn the service back on and look at the application itself to determine how to exclude the Mobile Connect connection from being blocked
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