Performing a Model Upgrade on a Single NSv Series

This procedure works for Model Upgrade on NSv Series ESXi, NSv Series Hyper-V, NSv Series KVM, NSv Series Proxmox and Step 2 through Step 9 also apply to NSv Series AWS or NSv Series Azure platforms that have enough CPU and memory for the upgrade in the underlying vendor VM model.

To perform a model upgrade on a single NSv Model via MySonicWall

1. In the VM console of your hypervisor, adjust the memory and CPU/processor settings of the NSv Series you are upgrading to match the required settings for the new model.
2. In a browser on your management computer, log into your MySonicWall account at https://www.mysonicwall.com.
3. In MySonicWall, navigate to My Workspace> Products in the left navigation pane to display the list of your registered NSv Series virtual firewalls.
4. Click the Serial number for the NSv Series that you wish to upgrade. The Product Details page opens.
5. Under Licenses in the Gateway Services section, click the Buy cart icon in the Model Upgrade row to buy the SKU for the higher model. Or, obtain the license from your SonicWall sales contact. Copy the resulting activation key into your clipboard or make a note of it.
6. Click the Key icon in the Model Upgrade row to open the Service Activation dialog on the service Model Upgrade.
7. Enter the key into the Activation Key field and then click Confirm.
8. Log into the NSv Series, navigate to the DEVICE | Settings > Licenses page and click Synchronize.

9. Restart the NSv Series if prompted, or navigate to Settings > Restart and click Restart System to reboot the NSv Series.

   Your NSv Series is updated to the new model, both in MySonicWall and in the License Manager. All services and maximum limits are now applied according to the updated Product ID.

To perform a model upgrade on a single NSv Model via Unified Management

1. In the VM console of your hypervisor, adjust the memory and CPU/processor settings of the NSv Series you are upgrading to match the required settings for the new model.
2. In a browser on your management computer, log into your Unified Management account at https://platform.sonicwall.com/.
3. Navigate to Inventory > Products > All Products in the left navigation pane to display the list of your registered NSv Series virtual firewalls.
4. Click the Serial number for the NSv Series that you wish to upgrade. The Product Details page opens.
5. Under Licenses in the Gateway Services section, click the Buy cart icon in the Model Upgrade row to buy the SKU for the higher model. Or, obtain the license from your SonicWall sales contact. Copy the resulting activation key into your clipboard or make a note of it.
6. Click the Key icon in the Model Upgrade row to open the Service Activation dialog on the service Model Upgrade.
7. Enter the key into the Activation Key field and then click Confirm.
8. Log into the NSv Series, navigate to the DEVICE | Settings > Licenses page and click Synchronize.

9. Restart the NSv Series if prompted, or navigate to Settings > Restart and click Restart System to reboot the NSv Series.

   Your NSv Series is updated to the new model, both in Unified Management, and in the License Manager. All services and maximum limits are now applied according to the updated Product ID.