• Secure Mobile Access
• About this Guide
  • Organization of this Guide
  • Guide Conventions
• About SonicWall Secure Mobile Access
  • About the SMA Appliance
  • Key SSL VPN Concepts and SMA Features
    • Resources
    • Users and Groups
    • Authentication
    • Communities
    • Access Policy
    • End Point Control (EPC)
    • SSL/TLS and Encryption
    • Single Sign-On
    • Sharing Configuration Data
    • Role-based Administration
    • System Monitoring and Logging
  • SonicWall SMA Components
    • Client Components and Access Methods
      • WorkPlace
      • Network Explorer
      • Connect Tunnel Clients
      • Mobile Connect App
      • Translated Web Access
      • Custom Port Mapping
      • Custom FQDN Mapping
    • End Point Control Components
    • Administrator Components
      • Setup Wizard
      • Appliance Management Console (AMC)
      • Access Services
  • Managing Multiple Appliances
    • Central Management Server
    • Global Traffic Optimizer
• Planning Your VPN
  • About Designing Your VPN
    • Who Will Access Your VPN?
    • Which Types of Resources Should Users Have Access To?
      • How Will Users Access Your Resources?
      • Tunnel, Proxy, or Web: Which Access Method is Best?
    • Security Administration
      • Defining Resources
        • Web Resources
        • Client/Server Resources
        • File Shares
      • Managing Access Control with an Access Policy
      • Access Control for Bi-Directional Connections
      • Design Guidelines for Access Rules
  • End Point Control
    • Advanced EPC
  • Putting It All Together: Using Realms and Communities
• Common VPN Configurations
  • About the Configurations
  • Deployment Scenario: Remote Access for Employees and Partners
    • Establishing an Authentication Realm
    • Identifying Users
    • Adding Resources
    • Creating Zones of Trust
      • Creating a Device Zone for Trusted Users
      • Creating a Device Zone for Partners
      • Creating a Quarantine Zone for Untrusted Users
  • Customizing WorkPlace
    • Modifying the Default Style and Layout
    • Creating a New WorkPlace Style and Layout
      • Creating a WorkPlace Style
      • Creating a Workplace Layout
    • Creating an Employee Community
      • Specifying Access Methods for Employees
      • Configuring End Point Control for Employees
      • Configuring the WorkPlace Appearance for Employees
    • Creating a Partner Community
      • Specifying an Access Method for Partners
      • Configuring End Point Control for Partners
      • Configuring WorkPlace Appearance for Partners
    • Access Control Lists
      • Adding a Rule for Limited Resources
      • Adding an Unrestricted Rule
  • Testing the Deployment Scenario
  • Other Remote Access VPN Scenarios
    • Providing Access to Web Resources
      • Defining Specific Web Resources
      • Web Resources on a Portion of Your Network
      • All Web Resources on Your Network
    • Web-Based File Access to Entire Networks
    • Broad Access to Network Resources
    • Remote Access for Mobile Users
  • Additional Partner VPN Scenarios
    • Access to a Specific Web Resource Using an Alias
    • Web-Based Access to a Client/Server Application
  • End Point Control Scenarios
    • Quarantining Employees on Untrusted Systems
    • Denying Access
  • Access Policy Scenarios
  • Application-Specific Scenarios
    • Providing Access to Outlook Web Access (OWA)
    • Providing Access to Voice Over IP (VoIP)
    • Providing Access to Windows Terminal Services or Citrix Resources
  • Authentication Scenarios
    • Using Multiple Realms vs Single Realm
  • Access Component Provisioning
    • Deploying the Same Agents to All Users
    • Deploying Different Agents to Different Users
• SonicWall Support
  • About This Document

System Monitoring and Logging

System monitoring and logging features allow administrators to view both real-time and historical data about the performance of the appliance and its access services, as well as user activity.

The AMC home page displays a graphical summary of the current number of active users, network bandwidth, disk space usage, and CPU usage. More detailed views of this graphical data are available in hourly, daily, weekly, and monthly increments.

If a user is experiencing trouble—for example, he is logged in but cannot establish a connection or is denied access to resources—you can view his session details to diagnose the problem. You can quickly see why a user’s device is classified into a particular zone, and what policy rules are applied, editing them as needed.

If you have an SNMP (Simple Network Management Protocol) tool, you can use it to monitor the appliance as an SNMP agent. The appliance provides a variety of management data in MIB (Management Information Base) format. If you have a syslog server, you can configure it in AMC to capture all log events.

The AMC log viewer provides a detailed view of appliance, user access, and other activities contained in a series of log files. The viewer allows you to customize the display of log message data using sorting, searching, and filtering options. If you need to perform additional analysis of the log message data, or display the data differently than how it appears in the log viewer, you can export data to comma-separated values (.csv) files for use by another application such as Microsoft Excel.