Secure Mobile Access 12.4 Connect Tunnel User Guide

Viewing Connect Tunnel Status

To find out if Connect Tunnel is already installed and connected to the VPN, the user can check if an icon appears on the desktop or the task bar, or if the program is on the program list. If the program does not appear, contact the administrator, who can then reconfigure it appropriately. Hovering over the icon displays the connection status.

To view all the connection information, click on Connection Information on the Main Window.

The screen below shows the information given.

Connect Tunnel icon in the taskbar notification area indicates the connection status:

Icon ColorDescription
OrangeVPN connection is not established or temporary network interruption
GreenVPN connection is established
BlueVPN connection in secure network
Yellow iconVPN connection is established as Device VPN

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