Secure Mobile Access 12.4 Administration Guide

Configuring an Application for Use with OnDemand

To configure an application, you need to know the protocols it uses for each service and map the source address and ports on the client to those on the destination host. You also have the option of specifying a URL to open a Web page, which is useful for automatically starting an application, when the user runs OnDemand.

To configure an application for use with OnDemand

  1. In the AMC, navigate to User Access > Agent Configuration.

  2. In the Access Agents section, click Edit next to OnDemand.

    The Configure OnDemand page displays.

  3. In the Mapped mode area, click the + (New) icon.

  4. In the Application name field, type the name to use for the application. This name is displayed to the user in WorkPlace. Use a short, descriptive name.

  5. In the Description field, type a descriptive comment about the application.

  6. Configure each service used by the application in the Add mapping area.

    1. Click the Edit button beside the Destination resource field, select the network resource you want to configure, and then click Save. Alternatively, you can create a new network resource by clicking the New Resource button in the Resources.

    2. If the IP address/port combination of the service conflicts with that of another service, you can modify the IP address displayed in the Local host field, or you can map the ports as described below. You can change the Local host value to any IP address in the 127.x.y.z address space.

      On MacOS, OnDemand works only when using IP address 127.0.0.1 for the local host.

    3. In the Service type drop-down menu, select the type of service used by the application. This populates the Destination/local ports fields with the well-known port for that service. If the service uses a destination port that differs from that of the local port, map the ports to each other by editing the information in the Destination/local ports boxes as needed.
    4. Click Add to Current Mapping.

      This adds the mapping to the Current mapping list.

  7. If the application uses multiple services, repeat Step 6 to configure each one. Most applications use only one service, but some (like email) use multiple protocols, which requires multiple services.
  8. Select the Create shortcut on WorkPlace checkbox.

    • If you want OnDemand to open a Web page automatically (which is useful for automatically starting a thin-client application), type the URL of the appropriate page in the Start an application by launching this URL field. You must specify either an http:// or an https://protocol identifier. The URL you specify automatically opens in a new browser window after OnDemand loads.
    • In WorkPlace you can set up groups to organize resources for your users, or have shortcuts appear singly. In the Add this shortcut to group drop-down menu, select a new or existing group to which to add your shortcut, or select Standalone shortcuts if you want it to appear on its own. (The order in which shortcuts appear can be changed on the Configure WorkPlace Layout page; see Creating or Editing a WorkPlace Layout for more information.)

    After you initially configure the Create shortcut on WorkPlace option, you can view its setting only on the Mapped Mode page; you cannot edit it on this page. After initially configuring this setting, shortcuts are managed from the Shortcuts page in AMC. For more information, see Working with WorkPlace Shortcuts.

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