Secure Mobile Access 12.4 Administration Guide

Managing Users of Time-Based One-Time Passwords

To manage users of time-based one-time passwords

  1. In the AMC, navigate to System Configuration > Authentication Servers.

  2. In the Other servers section, click Edit next to Configure time-based one-time password (TOTP) settings.

  3. Click the Users tab.

To unlock time-based one-time password user accounts

  1. In the AMC, navigate to System Configuration > Authentication Servers.

  2. In the Other servers section, click Edit next to Configure time-based one-time password (TOTP) settings.

  3. Click Users.

  4. Select the user accounts you want to unlock in the list.

  5. Click the Unlock icon.

To delete time-based one-time password user accounts

  1. In the AMC, navigate to System Configuration > Authentication Servers.

  2. In the Other servers section, click Edit next to Configure time-based one-time password (TOTP) settings.

  3. Click Users.

  4. Select the user accounts you want to delete in the list.

  5. Click the Delete (X) icon.

After you have deleted a user account, the user will be prompted again to receive a new time-based one-time password and backup codes.

To allow users to deregister their account themselves, enable Allow user to deregister account option under One-Time Passwords section of Authentication server. This will provide an option on WorkPlace for user to deregister their account. Once deregistered, user will be prompted to register a new account during next login.

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