Secure Mobile Access 12.4 Administration Guide

Requirements for Reverse and Cross-Connections

Before you can configure access control rules for reverse connections and cross-connections, these requirements must be met:

  • The network tunnel service must be running on the appliance. On the Services page in AMC, check the status for Network tunnel service; it should be Running.
  • An IP address pool for the network tunnel clients must be configured. See Configuring IP Address Pools for information on how to set one up.
  • Users who have access to a VoIP application must belong to a community that is configured to deploy the network tunnel clients (Connect Tunnel or OnDemand Tunnel) to their computers. See Creating and Configuring Communities.

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