Secure Mobile Access 12.4 Administration Guide

Exporting Log Files

If you need to perform additional analysis of the log message data, or display the data differently, you can export selected data to files for use by another application, such as Microsoft Excel (in the case of logs with comma-separated values) or an XML editor (in the case of the log for unregistered devices).

You can reduce the size of the exported file by first applying filter or search criteria. The Show last <n> messages setting determines the maximum number of messages included in the exported log file.

To export a log file

  1. In the AMC, navigate to Monitoring > Logging.

    The View Logs page displays.

  2. Use the Log file list to select the system or service log file you want to view.

  3. Click the Filter icon to display the available filters.

  4. Apply any filter or search criteria to the log data. See Sorting, Searching, and Filtering Log Messages.

  5. Click Export.

  6. You might be prompted to save or open the file. Click Save.

  7. In the Save As box, browse for the location where the file will be saved, optionally rename the file, and then click Save. By default, AMC assigns the file names shown in the below table to the exported files:

    File names for the exported logs
    File nameDescription
    sysmessage.csvSystem message log
    management.csvManagement message log
    consoleaudit.csvManagement audit log
    netaudit.csvNetwork proxy/tunnel audit log
    webaudit.csvWeb proxy audit log
    UnregisteredDevices.xmlLog of devices with an equipment ID that is not recognized. For the steps necessary for collecting device identifiers in this log, see Collecting Equipment IDs from Unregistered Devices.

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