PSA Integration Release Notes

Version 1.1.0

April 2024

Compatibility and Installation Notes

  • Most popular browsers are supported, but Google Chrome is preferred for the real-time graphics display on the Dashboard.
  • A MySonicWall account is required.
  • Currently PSA Integration supports ConnectWise Manage PSA platform.

What's New

  • Now additions for Capture Client MDR services are also created on ConnectWise Manage similar to other Monthly Billing products.
  • Need help? button is introduced on PSA Integrations page.

Resolved Issues

No resolved issues in this release.

Known Issues

Issue ID Issue Description
PSA-236 Service desk tickets are not getting created on ConnectWise Manage PSA for Capture Client MDR alerts.

Additional References

N/A