Mobile Connect User Guide for Android 5.0

Table of Contents

Installing Mobile Connect

SonicWall Mobile Connect is installed through the Google Play Store or the Amazon Appstore.

To download and install the Mobile Connectapp

  1. On your Android device, tap the Google Play icon.

    Or, type the following in the browser:

    Google Play Store:

    https://play.google.com/store/apps/details?id=com.sonicwall.mobileconnect

    Amazon Appstore:

    https://www.amazon.com/gp/mas/dl/android?p=com.sonicwall.mobileconnect

  2. Go to the Search tab, type SonicWall Mobile Connect, and tap Search.

  3. In the search results, select SonicWall Mobile Connect.

  4. Tap the Install button under SonicWall Mobile Connect. The app will install on your device. When installation is complete, the SonicWall Mobile Connect icon will appear on your device

    If you encounter an error when attempting to download SonicWall Mobile Connect, please go to the appropriate site for help:

    Google Play Store Help - Follow troubleshooting procedures and instructions on how to report the issue using your Google account:

    http://support.google.com/googleplay/?hl=en

    Amazon Appstore Help - Follow troubleshooting procedures and instructions on how to report the issue using your Google account:

    http://www.amazon.com/gp/help/customer/display.html?nodeid=201111910