• Mobile Connect for Android 5.0
• Introduction to Mobile Connect
  • How Mobile Connect Works
  • New Features in Mobile Connect 5.0
  • Additional Feature Information
  • Supported Platforms
    • Android Product Support
    • SonicWall Appliance Support
    • Required Network Information
• Installing and Connecting
  • Installing Mobile Connect
  • Creating and Saving Connections
    • Creating Firewall or SMA 100 Series Connections
    • Creating SMA 1000 Series Connections
  • Initiating a Connection
    • Connecting to a Firewall or SMA 100 Series
    • Connecting to an SMA 1000 Series
  • Configuring Client Certificates
    • Client Certificates with SMA 1000 Series
    • Client Certificates with SMA 100 Series
  • Using the Mobile Connect Widget
  • Installing and Using the Quick Settings Tile
    • Installing the Quick Settings Tile
    • Using the Quick Settings Tile
  • Using App Shortcuts
• Settings, Bookmarks, and Files
  • Settings Overview
    • Settings Section
    • Support Section
    • Additional Settings for SMA 1000 Series
  • URL Control Syntax and Parameters
    • Using the addprofile Command
    • Using the connect Command
    • Using the disconnect Command
    • Using the callbackurl Command Parameter
  • Using Bookmarks
    • Showing and Filtering Bookmarks
    • Supported Bookmark Types
      • Desktop Bookmarks
        • RDP Bookmarks
        • VNC Bookmarks
        • Citrix Bookmarks
      • Web Bookmarks
      • Mobile Connect Bookmarks
      • Terminal Bookmarks
  • Using Files
    • File Types and Policies
      • Supported File Types
      • Unsupported File Types
      • File Policies
• Application Access Control
  • About Application Access Control
  • Logging in and Registering your Device
  • Controlling App Behavior
  • Viewing the App List after Connecting
  • About Learning Mode (Administrators Only)
• Monitoring and Troubleshooting
  • Monitoring Mobile Connect
  • Troubleshooting Mobile Connect
    • Failed End Point Control Check
    • General Troubleshooting
• SonicWall Support
  • About This Document

Troubleshooting Mobile Connect

This section describes some troubleshooting you can try if you are unable to connect to the SonicWall server.

• Failed End Point Control Check
• General Troubleshooting