• Cloud Edge Secure Access
• Web-Console
  • Accessing the Account
    • Google Authenticator
    • Reclaim Access after an IdP Lock
  • Managing the Account
    • Reset 2FA
    • Deactivating 2FA
    • Set Network Icon
  • Tracking the Billing
    • Modify Subscription Plan
  • Troubleshooting
    • Ipsec Troubleshooting
• Zero-Trust Application
  • End User Instructions
  • .HAR File
• Using the Agents
  • Settings
  • Connecting to a SASE Network
    • Connecting to a Gateway
    • Private and Public Servers
  • Installation and Upgrade
  • Troubleshooting
    • Check Location and Language for Accurate Google Search Results
    • Can't connect? SonicWall Cloud Edge's Internet Connection Troubleshooting Guide
    • Logs
• SonicWall Support
  • About This Document

Reclaim Access after an IdP Lock

If you've successfully configured an IDP integration, however, you are unable to login to the SonicWall Cloud Edge Platform or apps, go through the following steps:

1. Go to myworkspace.sonicwalledge.com (insert your workspace name instead of myworkspace).

2. Enter your email address.

3. Select Sign in using email and password and enter your initial SonicWall Cloud Edge credentials.

   

4. Make sure to configure your settings so you can use your IDP Admin APIs. If you're the administrator, you can select Continue on the Connection Settings page. If not, provide the URL to the administrator, so the required settings can be adjusted.

   

Make sure your configurations are correlating our official guides (Google, Okta, OnLogin, or any other).