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Unable to select 0.0.0.0 as gateway for static route

03/26/2020 4 People found this article helpful 98,126 Views

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    Description

    The entry "0.0.0.0" is missing in the selection for the gateway when trying to create a new static IPv4 route via Network | Routing.

    This problem affects firmware version 6.2.1.4 and older on the Supermassive 9800 series.

    Cause

    The root cause is currently under investigation by the development team and a hotfix (#183036) should be available soon.

    Resolution

    Until we have a hotfix for the affected firmware versions you can use the following workaround to create a static route with a 0.0.0.0 gateway:

    • Log in to the SM9800
    • Go to Network | Routing
    • Switch the view to "IPv6 only"
    • Switch the view back to "IPv4 only"
    • Click Add to create a new static route
    • You should be able to select 0.0.0.0 as the gateway

    Related Articles

    • Switch from the Policy mode to classic mode on Gen 7 appliances
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    • ‘Error sending one-time password’ encountered when connecting to NetExtender

    Categories

    • Firewalls > TZ Series
    • Firewalls > SonicWall SuperMassive E10000 Series
    • Firewalls > SonicWall SuperMassive 9000 Series
    • Firewalls > SonicWall NSA Series

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