Unable to select 0.0.0.0 as gateway for static route

Description

The entry "0.0.0.0" is missing in the selection for the gateway when trying to create a new static IPv4 route via Network | Routing.

This problem affects firmware version 6.2.1.4 and older on the Supermassive 9800 series.

Cause

The root cause is currently under investigation by the development team and a hotfix (#183036) should be available soon.

Resolution

Until we have a hotfix for the affected firmware versions you can use the following workaround to create a static route with a 0.0.0.0 gateway:

  • Log in to the SM9800
  • Go to Network | Routing
  • Switch the view to "IPv6 only"
  • Switch the view back to "IPv4 only"
  • Click Add to create a new static route
  • You should be able to select 0.0.0.0 as the gateway

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