Unable to enable Memory Integrity on Windows due to Netextender Driver incompatibility

Description

End users with Windows 10/11 with an existing older version of Netextender ( prior to 10.2.324 ) come across an issue where, when they try to enable  “Core isolation/Memory Integrity” setting on their Windows, come across a driver incompatibility alert. Please see Images below


Windows 10 screenshots:


ImageImage


Windows 11 Screenshots:


ImageImage

Resolution

  1. Run the NxCleanup Utility. Follow this link to download NXCleaner Where to get Netextender Cleanup Tool? | SonicWall (kindly run this tool with admin rights)
  2. Try and enable Core isolation. If you come across the driver incompatibility alert and find NxDrv.sys still showing up then please delete the driver manually. It should usually be in this location: C:\Windows\System32\drivers
  3. You can also delete drivers using command line on Windows 10/11 using the below: 
    a. Open CMD with admin rights
    b. To view third-party drivers as well as system drivers of your computer, type the following command and press Enter

    Dism /online /Get-Drivers /all /Format:Table

    Image

    c. Look for the driver oem73.inf in the list of drivers.

    Image

    d. To uninstall the driver, type the following command and press Enter. 

    pnputil /delete-driver oem73.inf /uninstall /force

    Image



  4.  Try and enable Core Isolation now, it should be successful as below 

    Image



     

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