SRA summarized logs are not shown on Analyzer 8.1, Error message :- "No Matching Records Found".
12/20/2019 30 11482
Sometimes when we configure Analyzer for SRA ,we are unable to see logs because of the error message :-
No Matching Records Found.
Possible reason(s): -
Syslog servers may not have been enabled on the appliance"
Step 1. Go to your mysonicwall.com account and download the 8.1 service pack file for GMS/Analyzer.
Step 2. Login to Analyzer application page | Settings.
Step 3. Browse the location of the 8.1 service pack file | Click open | Apply.
Step 4. Check logs under SRA tab.