SRA summarized logs are not shown on Analyzer 8.1, Error message :- "No Matching Records Found".

Sometimes when we configure Analyzer for SRA ,we are unable to see logs because of the error message :-

No Matching Records Found.

Possible reason(s): -

Syslog servers may not have been enabled on the appliance" 

Resolution:-

Step 1. Go to your  mysonicwall.com account and download the 8.1 service pack file for GMS/Analyzer.

Step 2. Login to Analyzer application page | Settings.

Step 3. Browse the location of the 8.1 service pack file | Click open | Apply.

Step 4. Check logs under SRA tab.