SMA100 End of Support No-Charge Replacement FAQ
Description
SMA100 reached End-of-Support (EOS) status as of October 31, 2025. As a result, SonicWall will no longer be providing technical support, firmware updates or replacing defective hardware (RMA).
Deactivating
VPN functionality will remain available for customers with perpetual VPN licenses; the following services will continue to function after October 31st until their individual expiration dates are reached:
- Web Application Firewall (WAF)
- Capture ATP
- CSC Management & Reporting
Services which are not individually licensed and are instead provided only while support entitlement is active will not function past the EOS date - this includes:
- End Point Control (EPC)
- Botnet & Geo-IP Filtering
As a reminder, SMA 100 contains legacy technology which could present a continued risk to your environment. If you continue use of your SMA 100 devices, you are accepting this risk.
No-Charge Replacement Program
The no-charge replacement program ended on December 1st, 2025 and as a result, the online web form via https://www.sonicwall.com/sma-100-replacement-program has been taken offline.
Resolution
To help organizations maintain a secure access posture, SonicWall recommends transitioning to Cloud Secure Edge (CSE), our modern, cloud-delivered access solution built on a Zero Trust framework and widely adopted by partners and customers moving from SMA 100 appliances. CSE enables secure connectivity to internal applications, SaaS platforms, and the internet without the complexity of managing legacy appliances.
Transition Options
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Trade-Up Program: Save up to 52% when upgrading to Cloud Secure Edge (CSE). Learn More
Please reach out to your sales rep, or e-mail sales@sonicwall.com for more information.