On-Premises Analytics 2.5 - Reset Password

Reset the On-Prem Analytics 2.5 password over Login User Interface 

The default admin password for the System and Application interfaces is password.

This procedure is for Reset is as below :

1. Log into the Analytics application Interface (http://IPaddress/appliance) and also be ready with the Analytics serial number from mysonicwall.com account. 
   
   
   
   
2. Call TechSupport and provide the Analytics serial number. TechSupport will generate a Password Reset Key, which will reset your System Interface password to password.
   

   
   

   There are two ways to contact technical support:
   
   Online: Visit mysonicwall.com. Once logged in select Resources & Support | Support | Create Case.  

   
   

   By phone: please use our toll-free number at 1-888-793-2830. Please have your Sonicwall serial number available to create a new support case.

   If you do not have a mysonicwall.com account create one for free!
   
   

3. Access the System Interface authentication page (http://IPaddress/appliance) and click Forgot password link.
   
   
   
   
4.   You will have a page as below, Wait till the Support Engineer gives you a confirmation to hit submit
5.  Once given a green flag from Support to Hit Submit, The password will be reset to password. You will be prompted to select a new password after entering username  admin and password.