Interoperability with Sage50accounting Application

03/26/2020 4 People found this article helpful 481,704 Views

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This KB Article Explains on how to add Exclusions to address Capture client Inter-operability issues With Sage50accounting Application

Resolution

If you are using sage50accounting Application and unable to run the application with SonicWALL Capture Client installed, please add the following folders/File paths under exclusions.

There are two ways to exclude files/folders:-

1) To allow exclusions on all devices, Login to https://captureclient.sonicwall.com and navigate to Configuration>Exclusions and add exclusions as shown in the following screen shot.

2) To Add exclusions list specific to policy, Login to https://captureclient.sonicwall.com and navigate to Security Policies>ThreatProtection and click on Edit button of the policy on which you want to enforce exclusions and add the add exlusions as shown in the following screen shot (Items here will only be enforced on the devices that use this policy).

Following files/Folders must be Added under exclusions:-

Note:MySQL 5.0.38 is for Version 2008-2013, MySQL 5.6.10 is for Version 2014-2017, MySQL 5.7.18 for Version 2018

C:\Program Files (x86)\Sage 50 Accountant Edition\Sage50Accounting.exe
C:\Program Files (x86)\winsim\ConnectionManager\SimplyConnectionManager.exe
C:\Program Files (x86)\winsim\ConnectionManager\MySqlBinary\5.0.38\mysql\mysql.exe
C:\Program Files (x86)\winsim\ConnectionManager\MySqlBinary\5.0.38\mysql\mysqld-nt.exe
C:\Program Files (x86)\winsim\ConnectionManager\MySqlBinary\5.6.10\mysql\mysqladmin.exe
C:\Program Files (x86)\winsim\ConnectionManager\MySqlBinary\5.6.10\mysql\mysqld.exe
C:\Program Files (x86)\winsim\ConnectionManager\MySqlBinary\5.7.18\mysql\mysqlcheck.exe
C:\Program Files (x86)\winsim\ConnectionManager\MySqlBinary\5.7.18\mysql\mysqld.exe
C:\Program Files (x86)\winsim\ConnectionManager\MySqlBinary\5.7.18\mysql\mysqladmin.exe
C:\Program Files (x86)\winsim\TransactionManager20XX – CDN\Sage_SA.TransactionManager.exe
C:\Program Files (x86)\Sage 50 [version]\dbverifier\Sage_SA_DBVerifier.exe
C:\Program Files (x86)\Sage 50 [version]\LogSubmitter\Sage_SA_ErrorLogSubmitter.exe
C:\Program Files (x86)\Sage 50 [version]\Sage_SA_dbutil.exe
C:\Program Files (x86)\Sage 50 [version]\Sage_SA_Policy.exe
C:\Program Files (x86)\Sage 50 [version]\Sage_SA_update.exe
C:\Program Files (x86)\Sage 50 [version]\Sage_SA_webhelp.exe
C:\Program Files (x86)\Sage 50 [version]\Sage_SA_upload.exe
C:\Program Files (x86)\Sage 50 [version]\SageUpgrader.exe
C:\Program Files (x86)\Sage 50 [version]\Sage_SA_custrep.exe
C:\Program Files (x86)\Sage 50 [version]\TST\Sage_SA_TST.exe
C:\Program Files (x86)\winsim\ConnectionManager\Simply.SystemTrayIcon.exe
C:\Program Files (x86)\winsim\ConnectionManager\MySqlBinary\5.0.38\mysql\mysql.exe
C:\Program Files (x86)\winsim\ConnectionManager\MySqlBinary\5.0.38\mysql\mysqldump.exe
C:\Program Files (x86)\winsim\ConnectionManager\MySqlBinary\5.6.10\mysql\mysql.exe
C:\Program Files (x86)\winsim\ConnectionManager\MySqlBinary\5.6.10\mysql\mysqldump.exe
C:\Program Files (x86)\winsim\ConnectionManager\MySqlBinary\5.7.18\mysql\mysql.exe
C:\Program Files (x86)\winsim\ConnectionManager\MySqlBinary\5.7.18\mysql\mysqldump.exe

Notes:

If you are using an older 32-bit windows, you should find those folders in C:\Program Files
If you chose a different install location other than the default program files location, substitute your custom location for C:\Program Files\Sage 50 [Your Product Solution] [Year]

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