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How to upload / upgrade ROMpack of SonicWall UTM appliance

11/30/2022 475 People found this article helpful 199,768 Views

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    Description

    This article describes the process to upload / upgrade the ROM pack in SonicWall UTM appliances from Safemode.
    The latest RomPack version for,
    1. NSA2600/3600/4600/5600/6600/9200/9400/9600 is 6.1.0.13
    2. NSa2650/3650 is 6.2.7.2
    3. NSa4650/5650/6650/9250/9450/9650 is 6.2.7.3
    You can search for the Rompack version of your appliance by going to System | Status and search for Safemode Version.
    Image
    To get the latest ROM Pack image, you will need to contact Tech Support as it is not available on MySonicWall.

    CAUTION: Before uploading take a backup of the settings file of the firewall under the System  | Settings page.

     

    Resolution

    1. Connect a host to the Console port of the SonicWall UTM appliance.
    2. Using an application like Putty or Tera Term, connect to the serial interface of the SonicWall. Here is a link to how to use TeraTerm https://www.sonicwall.com/support/knowledge-base/how-can-i-configure-interface-from-cli-once-connected-over-console-port/, or putty https://www.sonicwall.com/support/knowledge-base/how-can-i-login-to-the-appliance-using-the-command-line-interface-cli/170505641032025/
    3. Login at the command-line interface (CLI) of the UTM appliance.
    4. Give the command safemode and press Enter.
    5. Enter Yes to confirm.
      Image

      NOTE: SafeMode can be also accessed as per guide here: How To Put the SonicWall into Safe Mode

    6. To access the Safemode GUI, open a web browser from a host connected to the X0 port and go to http://192.168.168.168
    7. Click on Upgrade New Firmware.
      Image
    8. Select the ROMpack file from its saved location .
    9. Click on Upload.
      Image
    10. To activate the uploaded ROMpack, click on the Boot icon alongside Uploaded ROMpack under Firmware Image.
      Image
    11. The SonicWall will restart with an upgraded ROM version and with the current settings and firmware. 
      Image
      Image

    Related Articles

    • Bandwidth usage and tracking in SonicWall
    • How to force an update of the Security Services Signatures from the Firewall GUI
    • Configure Guest VLAN in the TZ firewall, for guest users to access Internet only.

    Categories

    • Firewalls > SonicWall SuperMassive 9000 Series > Firmware
    • Firewalls > SonicWall NSA Series > Firmware
    • Firewalls > NSa Series > Firmware

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