How to upgrade SonicCore and NSM in closed network

05/02/2022 2 People found this article helpful 394,005 Views

Description

This article describes how to apply firmware upgrade for the NSM/SonicCore build in a closed network environment.

Minimum Requirements

Must be on minimum build 2.3.3-674. Any prior build will require a rebuild of the NSM/SonicCore server or an upgrade from the system upgrade option.

*If using NSM HA begin upgrade process with the active node first. The standby will take over as active while upgrading the first node. Once first upgrade is complete, wait until it comes back and is showing in standby mode. Now do same upgrade process for the current active node and the standby will take over as the active unit.

Resolution

Boot Server to Safemode

Open the NSM Console and go to Reboot | Shutdown option
Select Boot NSM into safemode option and select Enable
Select Yes option to boot NSM into safemode

Upload SWI image to NSM Safemode GUI

Access the NSM Safemode GUI on the Web UI using the NSM IP
Select Firmware Images and upload image option
Select browse and choose SWI build to apply. Click upload *File can be found in the MSW Download Center on the MSW user account the NSM is registered on
New build will be available now. Click on Install option to run the update
Once installed a popup will appear for reboot options, select the reboot “Later” option

Disable Safemode

Open NSM Console and go to Reboot | Shutdown option
Select Boot NSM into safemode option and select Disable
Select Yes option to disable safemode and boot NSM
Once the boot is complete (takes at least 10 minutes) check the build number in the About section to confirm build version