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- Next Generation FirewallNext-generation firewall for SMB, Enterprise, and Government
- Security ServicesComprehensive security for your network security solution
- Network Security ManagerModern Security Management for today’s security landscape
- Advanced Threat Protection
- Capture ATPMulti-engine advanced threat detection
- Capture Security applianceAdvanced Threat Protection for modern threat landscape
- Access Security
- Cloud Edge Secure AccessDeploy Zero-Trust Security in minutes
- Secure Mobile AccessRemote, best-in-class, secure access
- Wireless Access PointsEasy to manage, fast and secure Wi-FI
- SwitchesHigh-speed network switching for business connectivity
- Email Security
- Email SecurityProtect against today’s advanced email threats
- Cloud Security
- Cloud App SecurityVisibility and security for Cloud Apps
- Cloud Firewall (NSv)Next-generation firewall capabilities in the cloud
- Endpoint Security
- Capture ClientStop advanced threats and rollback the damage caused by malware
- Content Filtering ClientControl access to unwanted and unsecure web content
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How to transfer Capture Client from one tenant to another
06/22/2022 
1 People found this article helpful
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Description
You must contact Customer Service to request a capture client serial number transfer from one tenant to another
Resolution
NOTE: The customer needs to uninstall and reinstall the endpoints
The capture client serial number cannot be transferred from one tenant to another; however, we can replace the last activated key on the capture client serial number with the new key and activate the newly generated key to the tenant this will generate a new capture client serial number
Below are the required details to complete the transfer of the capture client serial number from one tenant to another
- The capture client serial number or the latest capture client key that was activated
- The tenant’s name on the MySonicWall portal where the capture client needs to be moved
- If the capture client move is between different MySonicWall accounts the MySonicWall account email address
Please contact us at 1-888-793-2830 (NOAM Customer) for assistance with the license transfer.
For other regions follow the below link for contacts: https://www.sonicwall.com/support/contact-support/
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