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How to manage Content Filter Client Licenses from the EPRS portal for the GEN7 devices?
06/25/2024 
1 People found this article helpful
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Description
The EPRS portal provides a way of managing the Content Filter Client subscription.
As we are aware that the Content Filter Client is currently under "Limited Support" and will be at End of support on 2023-02-01, Admins should have a way of accessing the EPRS portal for managing the Content Filter Client subscriptions till then. For more details on End of Support please refer to SonicWall End Of Life.
Cause
Unlike GEN6 firewalls, the GEN7 firewalls do not provide an option to manage the Content Filter Client licenses. Also, on GEN7 devices, we do not see a hyperlink that redirects the Admins to the EPRS portal.
Resolution
GEN7 firewall Admins with an active Content Filter Client license can directly Navigate to the following link:
https://lm2.sonicwall.com/servlet/dea/stats?LOCALE=eng&vendorId=0&sn=18C241000000&lanip=192.168.10.10&style=USE_STYLE_SHEET&UI=6&ver=1a549&vStr=-92n&SEC=1
NOTE: In the above link, please replace the "18C241000000" with the actual firewall Serial Number in the upper case.
Once the Admins browse to the link, they will be prompted for credentials. Enter the mysonicwall.com credentials to access the EPRS portal.
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Categories
- Endpoint Security > Content Filtering Client > EPRS
- Endpoint Security > Content Filtering Client > Licensing
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