-
Products
-
SonicPlatform
SonicPlatform is the cybersecurity platform purpose-built for MSPs, making managing complex security environments among multiple tenants easy and streamlined.
Discover More
-
-
Solutions
-
Federal
Protect Federal Agencies and Networks with scalable, purpose-built cybersecurity solutions
Learn MoreFederalProtect Federal Agencies and Networks with scalable, purpose-built cybersecurity solutions
Learn More - Industries
- Use Cases
-
-
Partners
-
Partner Portal
Access to deal registration, MDF, sales and marketing tools, training and more
Learn MorePartner PortalAccess to deal registration, MDF, sales and marketing tools, training and more
Learn More - SonicWall Partners
- Partner Resources
-
-
Support
-
Support Portal
Find answers to your questions by searching across our knowledge base, community, technical documentation and video tutorials
Learn MoreSupport PortalFind answers to your questions by searching across our knowledge base, community, technical documentation and video tutorials
Learn More - Support
- Resources
- Capture Labs
-
- Company
- Contact Us
How to enable keep alive on a VPN in your SonicWall firewall
08/09/2024 
9 People found this article helpful
106,178 Views
Description
This knowledgebase will help you enable keep alive on a VPN Policy.
Resolution
First step to enable Keep Alive in your Sonicwall firewall is to go to Policies/Settings under VPN tab in the left menu.
TIP: Regardless the mode that you are using, it is suggested to activate keep alive on the remote because it doesn't do heavy processing of traffic. The remote site can be used for this purpose, while main site is already busy with other tasks processing heavy traffic.
Select the VPN Policy where you want to enable the Keep Alive option and edit it.
Go to the Advanced tab and toggle on "Enable Keep Alive"
There are two ways to contact technical support:
1. Online: Visit mysonicwall.com. Once logged in select Resources & Support | Support | Create Case.
2. By phone: please use our toll-free number at 1-888-793-2830. Please have your SonicWall serial number available to create a new support case.
If you do not have a mysonicwall.com account create one for free!
Related Articles
- How to block certain Keywords on SonicOSX 7.0?
- How internal Interfaces can obtain Global IPv6 Addresses using DHCPv6 Prefix Delegation
- How to check from your firewall if ISP is blocking access to a website
YES
NO