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How do I upgrade on-prem Network Security Manager firmware?

02/28/2022 0 People found this article helpful 84,572 Views

Description

This article provides steps to upgrade firmware on an existing on-prem Network Security Manager installation.

This article is for firmware upgrade when upgrde package (SWI file) is available. When SWI file is not available, please follow this KB:

https://www.sonicwall.com/support/knowledge-base/how-to-upgrade-on-prem-nsm-via-system-update/220214054538077/

Resolution

Login to MySonicWall account and navigate to Resources & Support| Download Center.
On the main page, search for NSM and select it to download the file
Save the file to your local system
Now Login to existing NSM On-Prem Appliance
Click on System at the top of the page
Once the System page loads up, on the left hand menu, navigate to Settings | Firmware and Settings
It's best practice to first click the Export Settings option to save a backup of the current NSM configuration.
Click on Upload Firmware.
Browse to the firmware file downloaded in step 3 above then choose the file and click Accept.
Click Confirm to continue with the upload of the firmware file.
Once uploaded you will see an updated page with the Current Firmware Version and the Uploaded Firmware Version. Under Actions, click the Power Icon on the Uploaded Firmware Version line and this will trigger the firmware upgrade. Click Confirm when the Warning banner pops up.
Once this is done you have completed the firmware upgrade process. You should now see the new firmware version listed as the current firmware version and your upgrade is complete.

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