How do I delete a device from a MySonicWall account?
10/04/2021 1981 16406
This article outlines the steps that must be followed in order to remove an appliance from your MySonicWall account.
Step 1: Log into www.mysonicwall.com and click My Workspace then Tenant Products
Step 2: Select/tick mark the serial number/s that you wish to delete
Step 3: Select the Delete Products option from the menu
Step 4: Select the reason for the deletion and click Delete
NOTE: Any selection will allow you to delete the device. This drop-down selection is for reporting purposes for SonicWall. Selecting "Other (Please Specify)" will work the same way, you will just need to write a reason in the field Additional Comments.
Step 5: Afterwards, a green banner will pop up at the top of the page stating "Success, Product deleted successfully!"
Complete: The deletion is now complete. The appliance should now be removed from your account and available to be registered to a new account if needed.
CAUTION: Few products such as CMS, GMS, CAS, NSM, Capture Client, Analyzer, View Point, etc cannot be deleted from your end. Please reach out to the customer service team.