How do I delete a device from a MySonicWall account?

This article outlines the steps that must be followed in order to remove an appliance from your MySonicWall account.

Step 1: Log into www.mysonicwall.com and click My Workspace then Products.

Step 2: Select/tick mark the serial number/s that you wish to delete.

Step 3: Select the Delete Products option from the menu.

Step 4: Select the reason for the deletion and click Delete.

NOTE: Any selection will allow you to delete the device. This drop-down selection is for reporting purposes for SonicWall. Selecting "Other (Please Specify)" will work the same way, you will just need to write a reason in the field Additional Comments. 

Step 5: Afterwards, a green banner will pop up at the top of the page stating "Success, Product deleted successfully!"

Complete: The deletion is now complete. The appliance should now be removed from your account and available to be registered to a new account if needed.

CAUTION: A few products such as CMS, GMS, CAS, NSM, Capture Client, Analyzer, View Point, etc. cannot be deleted from your end. Please reach out to the customer service team.