How can customers return the firewall under RMA if the return label is lost

This article explains how to process with return the firewall under RMA if the Return label is lost.

If the customer has lost the return label or the return label is not available in this situation, customers can reach Customer Service to get the return label by providing the below details

Requirements:

1. Serial number of the faulty unit you want to return.
2. RMA number
3. Contact details: First Name, Last Name, Phone Number, Email Address
4. Company Name
5. Pick Up Address: City, State, Country, zipcode

Customer can contact to customer service at 1-888-793-2830 (NOAM Customer) Or  can drop an e-mail to customer_service@sonicwall.com

 For other regions follow the below link for contacts: https://www.sonicwall.com/support/contact-support/