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Auto-Detection Feature/Suspend Content Filter Client service when behind the firewall
03/26/2020 
1,026 People found this article helpful
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Description
Auto-Detection is the feature where we can enable/disable the Client Content Filter service when the machine is behind the firewall. In other words, we can decide if we want to use Content Filter Client, or the Firewalls Content filter service for these machines.
Resolution
For Auto- Detection to work, check the following settings on the firewall:
1. Under Network->Zones, make sure Client CF service , and Content Filtering services are enabled.
If the configuration has been done correctly, when the Client is behind the Firewall, the log messages will look like this:
Important: 6.1 Firmware does not support Auto-Detection Feature. The GUI does not contain options to enable/disable/ configure Auto-detection for Content Filter Client. Please contact Technical Support to get the hotfix for this firmware.
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