- Products
- Network Security
Next Generation FirewallNext-generation firewall for SMB, Enterprise, and Government
Security ServicesComprehensive security for your network security solution
Network Security ManagerModern Security Management for today’s security landscape
- Advanced Threat Protection
Capture ATPMulti-engine advanced threat detection
Capture Security applianceAdvanced Threat Protection for modern threat landscape
- Access Security
Cloud Edge Secure AccessDeploy Zero-Trust Security in minutes
Secure Mobile AccessRemote, best-in-class, secure access
Wireless Access PointsEasy to manage, fast and secure Wi-FI
SwitchesHigh-speed network switching for business connectivity
- Email Security
Email SecurityProtect against today’s advanced email threats
- Cloud Security
Cloud App SecurityVisibility and security for Cloud Apps
Cloud Firewall (NSv)Next-generation firewall capabilities in the cloud
- Endpoint Security
Capture ClientStop advanced threats and rollback the damage caused by malware
Content Filtering ClientControl access to unwanted and unsecure web content
- Product Widgets
- Product Menu Right Image
-
- Network Security
- Solutions
- Solutions Widgets
- Solutions Image Widgets
-
- Solutions Widgets
- Partners
- Partner Widgets
- Partners Image Widgets
-
- Partner Widgets
- Support
- Support Widget
- Support Image Widgets
-
- Support Widget
- Products
- Network Security
- Next Generation FirewallNext-generation firewall for SMB, Enterprise, and Government
- Security ServicesComprehensive security for your network security solution
- Network Security ManagerModern Security Management for today’s security landscape
- Advanced Threat Protection
- Capture ATPMulti-engine advanced threat detection
- Capture Security applianceAdvanced Threat Protection for modern threat landscape
- Access Security
- Cloud Edge Secure AccessDeploy Zero-Trust Security in minutes
- Secure Mobile AccessRemote, best-in-class, secure access
- Wireless Access PointsEasy to manage, fast and secure Wi-FI
- SwitchesHigh-speed network switching for business connectivity
- Email Security
- Email SecurityProtect against today’s advanced email threats
- Cloud Security
- Cloud App SecurityVisibility and security for Cloud Apps
- Cloud Firewall (NSv)Next-generation firewall capabilities in the cloud
- Endpoint Security
- Capture ClientStop advanced threats and rollback the damage caused by malware
- Content Filtering ClientControl access to unwanted and unsecure web content
- Product Widgets
- Product Menu Right Image
-
- Network Security
- Solutions
- Solutions Widgets
- Solutions Image Widgets
-
- Solutions Widgets
- Partners
- Partner Widgets
- Partners Image Widgets
-
- Partner Widgets
- Support
- Support Widget
- Support Image Widgets
-
- Support Widget
Auto-Detection Feature/Suspend Content Filter Client service when behind the firewall
03/26/2020 
1,026 People found this article helpful
99,290 Views
Description
Auto-Detection is the feature where we can enable/disable the Client Content Filter service when the machine is behind the firewall. In other words, we can decide if we want to use Content Filter Client, or the Firewalls Content filter service for these machines.
Resolution
For Auto- Detection to work, check the following settings on the firewall:
1. Under Network->Zones, make sure Client CF service , and Content Filtering services are enabled.
2. Under Security Services-> Client CF Enforcement, include the IP addresses of the machines in the Enforcement Range (depends on the version of CF Client used)
3. Log into EPRS, and under Content Filter-> Settings, check the option to suspend the service when behind firewall with Active Gateway CFS.
If the configuration has been done correctly, when the Client is behind the Firewall, the log messages will look like this:
These messages indicate that the Client CF has detected a UTM device.
Important: 6.1 Firmware does not support Auto-Detection Feature. The GUI does not contain options to enable/disable/ configure Auto-detection for Content Filter Client. Please contact Technical Support to get the hotfix for this firmware.
Related Articles
- How to Download and Install Capture Client
- How to Find Tenant ID on Capture Client Management Console
- How to Schedule Reports in Capture Client Management Console.
YES
NO