03/26/2020 50 People found this article helpful 453,577 Views
Sometimes in the user session menu, sessions will continue to be displayed even if the customer it's already disconnected. We can clean this MySQL table with the command Truncate Table below.
Here's how to clear the old user sessions by cleaning the MySQL tables:
mysql --database=troubleshooting -e 'TRUNCATE TABLE sessionInformation;'
mysql --database=troubleshooting -e 'TRUNCATE TABLE failedSignatures;'
mysql --database=troubleshooting -e 'TRUNCATE TABLE accessChecks;'
mysql --database=troubleshooting -e 'TRUNCATE TABLE byteCountSnapshots;'
mysql --database=troubleshooting -e 'TRUNCATE TABLE epcState;'
mysql --database=troubleshooting -e 'TRUNCATE TABLE userLockout;'