SMA100: Generating a CSR with 4096-bit encryption generates a zip file with the server.key file only and no server.csr file post upgrade to 10.2.2.1

Description

Generating a CSR with 4096-bit encryption generates a zip file with the server.key file only and no server.csr file.

Cause

Generating a CSR with 4096-bit encryption generates a zip file with the server.key file only and no server.csr file after upgrade from 10.2.1.15 to 10.2.2.1

Resolution

Engineering indentified the issue, and a fix will be added into the upcoming SMA patch version-10.2.2.2

Please contact Technical support for a private patch to address it. 

Related Articles

  • SMA100 End of Support No-Charge Replacement FAQ
    Read More
  • SMA1000: Post upgrade to 12.5.0 on AWS and Azure, we show the error Could not retrieve the DNS settings once we log in to AMC/CMS console
    Read More
  • Firmware version required to upgrade to version 12.5.0.
    Read More
not finding your answers?