Packet dropped - DNS sinkhole dropped the pkt

Description

This article describes resolution or workaround to address a drop code Packet dropped - DNS sinkhole dropped the pkt when 

Firewall can block DNS queries to specific domains through its feature of DNS Sinkhole. To learn more about DNS Sinkhole service refer the below article 
Using DNS Sinkhole feature to block DNS queries

If you're using DNS Sinkhole feature to block DNS queries and if you encounter an issue with accessing a trusted domain website, the following article will help you to add that domain in whitelist. 

Resolution for SonicOS 7.X

This release includes significant user interface changes and many new features that are different from the SonicOS 6.5 and earlier firmware. The below resolution is for customers using SonicOS 7.X firmware.



Navigate to Network | DNS | DNS security | add the domain under White List 

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Resolution for SonicOS 6.5

This release includes significant user interface changes and many new features that are different from the SonicOS 6.2 and earlier firmware. The below resolution is for customers using SonicOS 6.5 firmware.

Navigate to Manage | System Setup | Network | DNS security | add the domain under White List 

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