How to download case attachments in the Mysonicwall.com portal?

Description

This article explains how to download case attachments from a MySonicWall.com account. 

Resolution

1. Login to your Mysonicwall account.


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2. Navigate to Support & Resources | Manage cases.


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3. Select a case.


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4. The Attachments section will display the current attachments for your case. If you click on one attachment, you'll be prompted to download the file.


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