SonicWall Active Retirement Mode Announcement for the SonicWall SRA 1600, SRA 4600, SRA EX 6000 and SRA EX 7000
First Published:10/18/2016
Last Updated:12/20/2019
SonicWALL Active Retirement Mode Announcement for SonicWALL SRA 1600,
SRA 4600, SRA EX6000 & SRA EX7000
Active Retirement Mode Announcement
SonicWALL is initiating the Active Retirement Mode (ARM) notification for the SonicWALL SRA 1600, SRA 4600, SRA EX 6000 and SRA EX 7000. Active Retirement Mode is the second phase of the SonicWALL End of Life process outlined at the end of this document. During this phase SonicWALL will no longer actively manufacture or sell the products listed below. In addition, SonicWALL may release a limited number of new features and will issue bug fixes only to the latest version of firmware available for the device After the ARM phase has ended, these SRA appliances will transition to Limited Retirement Mode (LRM). Limited Retirement Mode is the fourth phase of the SonicWALL End of Life process outlined at the end of this document.
All official End of Life notifications and phase information is posted on the Product Lifecycle page of our Support website.
Products Affected
Products affected by this ARM announcement are listed below:
Table 1 End of Life Information
Regions | Worldwide |
Products | SRA 1600, SRA 4600, SRA EX6000, SRA EX7000 |
Product SKUs | See Tables 2 and 3 |
Last Day Order Begins | October 1, 2016 |
Last Day Order Ends | October 31, 2016 |
Active Retirement Mode Begins | November 1, 2016 |
Active Retirement Mode Ends | October 31, 2018 |
Last Day to Purchase 1-year Support | October 31, 2018 |
Limited Retirement Mode Begins | November 1, 2018 |
Limited Retirement Mode Ends | October 31, 2019 |
End of Support Begins | November 1, 2019 |
Table 2 Affected Hardware SKUs
SKU Description | SKU | Replacement SKU Description | Replacement SKU |
SONICWALL SRA 1600 BASE APPLIANCE WITH 5 USER LICENSE | 01-SSC-6594 | SMA 200 WITH 5 USER LICENSE | 01-SSC-2231 |
SONICWALL SRA 1600 SECURE UPGRADE PLUS WITH 24X7 SUPPORT (1 YEAR) | 01-SSC-4477 | SONICWALL SMA 200 SECURE UPGRADE PLUS UP TO 25USER 1YR | 01-SSC-2418 |
SONICWALL SMA 200 SECURE UPGRADE PLUS 26-50USER 1YR | 01-SSC-2909 | ||
SONICWALL SRA 1600 10 USER SECURE UPGRADE PLUS 3 YR DYNAMIC SUPPORT 24X7 | 01-SSC-7159 | SONICWALL SMA 200 SECURE UPGRADE PLUS UP TO 25USER 3YR | 01-SSC-2419 |
SONICWALL SMA 200 SECURE UPGRADE PLUS 26-50USER 3YR | 01-SSC-2420 | ||
SONICWALL SRA 1600 10 USER SECURE UPGRADE PLUS 2 YR DYNAMIC SUPPORT 24X7 | 01-SSC-7158 | NA | NA |
SONICWALL SRA 4600 BASE APPLIANCE WITH 25 USER LICENSE | 01-SSC-6596 | SMA 400 WITH 25 USER LICENSE | 01-SSC-2243 |
SONICWALL SRA 4600 SECURE UPGRADE PLUS WITH 24X7 SUPPORT (1 YEAR) | 01-SSC-4478 | SONICWALL SMA 400 SECURE UPGRADE PLUS UP TO 100USER 1YR | 01-SSC-2415 |
SONICWALL SMA 400 SECURE UPGRADE PLUS 101-250USER 1YR | 01-SSC-2908 | ||
SONICWALL SRA 4600 100 USER SECURE UPGRADE PLUS 3 YR DYNAMIC SUPPORT 24X7 | 01-SSC-7157 | SONICWALL SMA 400 SECURE UPGRADE PLUS UP TO 100USER 3YR | 01-SSC-2416 |
SONICWALL SMA 400 SECURE UPGRADE PLUS 101-250USER 3YR | 01-SSC-2417 | ||
SONICWALL SRA 4600 100 USER SECURE UPGRADE PLUS 2 YR DYNAMIC SUPPORT 24X7 | 01-SSC-7156 | NA | NA |
SRA EX6000 BASE APPLIANCE | 01-SSC-9601 | SECURE MOBILE ACCESS 6200 WITH ADMINISTRATOR TEST LICENSE | 01-SSC-2300 |
SRA EX7000 BASE APPLIANCE | 01-SSC-9602 | SECURE MOBILE ACCESS 7200 WITH ADMINISTRATOR TEST LICENSE | 01-SSC-2301 |
Table 3 Affected Support Service SKUs
Description | SKU | Last Day to Order |
2-year Support Services | ||
24X7 SUPPORT FOR SRA 1600 UP TO 25USER 2YR | 01-SSC-7142 | October 31, 2017 |
STANDARD SUPPORT FOR SRA 1600 UP TO 25USER 2YR | 01-SSC-7145 | October 31, 2017 |
24X7 SUPPORT FOR SRA 1600 UP TO 50USER 2YR | 01-SSC-7148 | October 31, 2017 |
STANDARD SUPPORT FOR SRA 1600 UP TO 50USER 2YR | 01-SSC-7151 | October 31, 2017 |
24X7 SUPPORT FOR SRA 4600 UP TO 100USER 2YR | 01-SSC-7124 | October 31, 2017 |
24X7 SUPPORT FOR SRA 4600 UP TO 500USER 2YR | 01-SSC-7130 | October 31, 2017 |
STANDARD SUPPORT FOR SRA 4600 UP TO 100USER 2YR | 01-SSC-7127 | October 31, 2017 |
STANDARD SUPPORT FOR SRA 4600 UP TO 500USER 2YR | 01-SSC-7133 | October 31, 2017 |
24X7 SUPPORT FOR SRA EX7000 5 USER 2 YR - STACKABLE | 01-SSC-7886 | October 31, 2017 |
24X7 SUPPORT FOR SRA EX7000 10 USER 2 YR - STACKABLE | 01-SSC-7889 | October 31, 2017 |
24X7 SUPPORT FOR SRA EX7000 25 USER 2 YR - STACKABLE | 01-SSC-7892 | October 31, 2017 |
24X7 SUPPORT FOR SRA EX7000 50 USER 2 YR - STACKABLE | 01-SSC-7895 | October 31, 2017 |
24X7 SUPPORT FOR SRA EX7000 100 USER 2 YR - STACKABLE | 01-SSC-7898 | October 31, 2017 |
24X7 SUPPORT FOR SRA EX7000 250 USER 2 YR - STACKABLE | 01-SSC-7943 | October 31, 2017 |
24X7 SUPPORT FOR SRA EX7000 500 USER 2 YR - STACKABLE | 01-SSC-7901 | October 31, 2017 |
24X7 SUPPORT FOR SRA EX7000 1000 USER 2 YR - STACKABLE | 01-SSC-7904 | October 31, 2017 |
24X7 SUPPORT FOR SRA EX7000 2500 USER 2 YR - STACKABLE | 01-SSC-7907 | October 31, 2017 |
24X7 SUPPORT FOR SRA EX7000 5000 USER 2 YR - STACKABLE | 01-SSC-7910 | October 31, 2017 |
24X7 SUPPORT FOR SRA EX6000 5 USER 2 YR - STACKABLE | 01-SSC-7920 | October 31, 2017 |
24x7 SUPPORT FOR SRA EX6000 10 USER 2 YR - STACKABLE | 01-SSC-7923 | October 31, 2017 |
24X7 SUPPORT FOR SRA EX6000 25 USER 2 YR - STACKABLE | 01-SSC-7926 | October 31, 2017 |
24x7 SUPPORT FOR SRA EX6000 50 USER 2 YR - STACKABLE | 01-SSC-7929 | October 31, 2017 |
24X7 SUPPORT FOR SRA EX6000 100 USER 2 YR - STACKABLE | 01-SSC-7932 | October 31, 2017 |
24X7 SUPPORT FOR SRA EX6000 250 USER 2 YR - STACKABLE | 01-SSC-7936 | October 31, 2017 |
1-year Support Services | ||
24X7 SUPPORT FOR SRA 1600 UP TO 25USER 1YR | 01-SSC-7141 | October 31, 2018 |
STANDARD SUPPORT FOR SRA 1600 UP TO 25USER 1YR | 01-SSC-7144 | October 31, 2018 |
24X7 SUPPORT FOR SRA 1600 UP TO 50USER 1YR | 01-SSC-7147 | October 31, 2018 |
STANDARD SUPPORT FOR SRA 1600 UP TO 50USER 1YR | 01-SSC-7150 | October 31, 2018 |
24X7 SUPPORT FOR SRA 4600 UP TO 100USER 1YR | 01-SSC-7123 | October 31, 2018 |
24X7 SUPPORT FOR SRA 4600 UP TO 500USER 1YR | 01-SSC-7129 | October 31, 2018 |
STANDARD SUPPORT FOR SRA 4600 UP TO 100USER 1YR | 01-SSC-7126 | October 31, 2018 |
STANDARD SUPPORT FOR SRA 4600 UP TO 500USER 1YR | 01-SSC-7132 | October 31, 2018 |
24X7 SUPPORT FOR SRA EX7000 5 USER 1 YR - STACKABLE | 01-SSC-7885 | October 31, 2018 |
24X7 SUPPORT FOR SRA EX7000 10 USER 1 YR - STACKABLE | 01-SSC-7888 | October 31, 2018 |
24X7 SUPPORT FOR SRA EX7000 25 USER 1 YR - STACKABLE | 01-SSC-7891 | October 31, 2018 |
24X7 SUPPORT FOR SRA EX7000 50 USER 1 YR - STACKABLE | 01-SSC-7894 | October 31, 2018 |
24X7 SUPPORT FOR SRA EX7000 100 USER 1 YR - STACKABLE | 01-SSC-7897 | October 31, 2018 |
24X7 SUPPORT FOR SRA EX7000 250 USER 1 YR - STACKABLE | 01-SSC-7942 | October 31, 2018 |
24X7 SUPPORT FOR SRA EX7000 500 USER 1 YR - STACKABLE | 01-SSC-7900 | October 31, 2018 |
24X7 SUPPORT FOR SRA EX7000 1000 USER 1 YR - STACKABLE | 01-SSC-7903 | October 31, 2018 |
24X7 SUPPORT FOR SRA EX7000 2500 USER 1 YR - STACKABLE | 01-SSC-7906 | October 31, 2018 |
24X7 SUPPORT FOR SRA EX7000 5000 USER 1 YR - STACKABLE | 01-SSC-7909 | October 31, 2018 |
24X7 SUPPORT FOR SRA EX6000 5 USER 1 YR - STACKABLE | 01-SSC-7919 | October 31, 2018 |
24x7 SUPPORT FOR SRA EX6000 10 USER 1 YR - STACKABLE | 01-SSC-7922 | October 31, 2018 |
24X7 SUPPORT FOR SRA EX6000 25 USER 1 YR - STACKABLE | 01-SSC-7925 | October 31, 2018 |
24x7 SUPPORT FOR SRA EX6000 50 USER 1 YR - STACKABLE | 01-SSC-7928 | October 31, 2018 |
24X7 SUPPORT FOR SRA EX6000 100 USER 1 YR - STACKABLE | 01-SSC-7931 | October 31, 2018 |
24X7 SUPPORT FOR SRA EX6000 250 USER 1 YR - STACKABLE | 01-SSC-7935 | October 31, 2018 |
Last Day Order
Last Day Order is the last day to order the product from SonicWALL and signifies SonicWALL's intent to start the end of life process. The duration of this phase is variable and depends on numerous factors including material availability, SonicWALL and channel inventory and end-user demand. Last Day Order is informational only; products in this phase are active. SonicWALL continues to sell support contracts.
Active Retirement Mode
Active Retirement Mode is an announcement by SonicWALL to indicate that it is no longer actively manufacturing or selling the product. Products in ARM are removed from all price lists and marketing collateral at this time. Support contracts for products in this phase will remain on price lists and will continue to be available for purchase until the phase has ended. During this time SonicWALL may release a limited number of new features and will issue bug fixes only to the latest version of firmware available for the device. Software/firmware support and hardware warranty are available throughout ARM for products with an active support contract. The duration of this phase is two years beginning one day after the end of Last Day Order.
1-Year Support Last Day Order
1-Year Support Last Day Order represents the final day to purchase a 1-year support contract or subscription service that bundles support from SonicWALL. Partners and customers may purchase and activate the 1-year support contract so that the product will be eligible to receive support until the product has reached End of Support.
Limited Retirement Mode
Limited Retirement Mode (LRM) is an announcement by SonicWALL to indicate that it will no longer develop or release firmware updates or new features for these products. Software and firmware support for products in LRM is limited to critical bugs and security vulnerabilities. Support contracts are not available for purchase on products. Software/firmware support and hardware warranty are available throughout LRM for products with an active support contract. The duration of this phase is one year beginning one day after the end of Active Retirement Mode.
End of Support
End of Support (EOS) is an announcement by SonicWALL to indicate that it will no longer provide technical support, firmware updates/upgrades or hardware replacement for the product, and that all remaining unique inventory or materials will become unavailable. SonicWALL may continue to offer security service subscriptions such as Content Filtering and Intrusion Prevention during the End of Support phase, but it will no longer provide technical support for the product or any security service running on it. Should a technical issue arise on one of the subscription services that is offered during the End of Support phase, customers may be required to transition to an upgrade product at their own cost. Certain remaining entitlements on the End of Support appliance may be transitioned to the upgrade appliance upon request.
